Why Packola?
Super Fast Ordering
Our website calculates prices in real-time and lets you customize, design and pay for your boxes in minutes.
No more waiting for sales reps!
Free 3D Design Studio
Our online 3D Design Studio is so hassle-free and mesmerizing even pros can’t resist! Add text, logo and colors and make a package yours in minutes!
Ultimate Customization
Our PackRobos are capable of building ANYTHING! Fine-tune your package to any size, material and quantity you need without having to pay extra.
Frequently Asked Questions
- Can I order a sample?
- Yes. For a competitive price, you can order a sample with your own artwork and dimensions. Please set Quantity to "1 sample" on the configuration widget and proceed to order. Most samples ship within 3 business days.
- Do your offer Free Samples?
- No. All samples are made to order with your own artwork and dimensions. We do not offer pre-made samples or material kits.
- How long will it take for my boxes to arrive?
- It takes 10 business days for your boxes to get produced and ship from our facility. Depending on your location, transit time will be 1-6 business days. If you have a tight deadline to meet, please contact us to discuss rush options.
- Can I expedite the delivery?
- In many cases we are able to offer rush production and/or shipping upon request. Please contact customer support for rates and details.
- How can I design my box?
- We have an Online Design Studio that makes it super easy to add logo, texts, and graphics to your box within minutes. You may also design using a professional desktop application like Adobe Illustrator® and send us a complete artwork.
- Do you charge extra based on the number of colors and the amount of ink on the box?
- No. You may cover your box with as many colors as you want at no extra charge.
- Do you charge for plates and dies? Are there any hidden costs?
- No. There are no hidden fees of any kind. What you see is what you pay.
- Where are the boxes manufactured?
- All our boxes are produced in the United States. Based on the order specifications and shipping ZIP code, we pick a facility that yields the best result.
- Do you check my artwork for technical issues like alignments and image resolution?
- Yes. We inspect all artworks to make sure they are perfect for printing. If we find a problem, we either fix it, or get in touch with you for further instruction. We are not responsible for misspelling and wrong content.
- Can I order non-printed boxes with custom dimensions?
- Yes. Our box configurator widget lets you choose 'No Printing' for both inside and outside of the box. You get a small discount when ordering blank boxes.
- How can I reorder more boxes?
- Simply go to your account and click on the REORDER button next to your desired item. Proceed to checkout and place your order.
Customer Reviews
Verified Reviews By:
By:
Chase
Everything I could have asked for
The Packola Team was everything I could have asked for when starting my subscription box company. Their customer service is excellent, they worked with me tirelessly to make sure I was getting everything I needed, and I was very impressed with their knowledge and ability to share their knowledge with me in a way I could understand with no previous box experience. The build your box feature on the website is top of the line, and would highly recommend them to anyone with their box needs.
Packola:
Thank you very much, Chase! Learning about PeakFooty and working on your custom mailer boxes was a lot of fun and we are so glad that you guys were happy with the quality of the boxes and timeliness of delivery. We look forward to hearing great news about PeakFooty and having you as a customer for years!
By:
Annie Strate
Wonderful customer service
Wonderful customer service and the product is everything I hoped for. Thank you!
Packola:
Thank you very much for trusting us, Annie! Hope your clients enjoy receiving their wedding photographs in those beautiful custom mailers!
By:
Sonya Donley-Nutt
On time and beautiful
My box came on time and looks beautiful
4 stars price could be a little friendlier
4 stars price could be a little friendlier
Packola:
Sonya, Great to hear you liked your sample box. Producing custom samples takes a lot of effort and that's why the price sounds high, even though we offer the lowest price across the industry. If you are planning to place a larger order from this sample, please drop us a line and we'll take care of the rest. Cheers!
By:
Daniel Seegers
Awesome company
They make every effort to get your order exactly as you want it. I wanted a certain font that wasn't on their website and they went out of their way to add it to my order. Very happy and will definitely be using them again!
Packola:
So glad to hear you've been happy with your boxes, Daniel. We are in the process of adding several new fonts to our design studio. They should be there by the time you place your next order. Best of luck for you and RS!
By:
Tursilion
Very honest about limitations
Very honest about limitations, helped with last second changes, and I love the 3D designer. ;) Results were lovely!